πŸ”” Get instant job alerts delivered to your inbox! Set up your first alert β†’
πŸ“ Local Job Near You

CX & Performance Optimisation Lead

🏒
Vodafone
πŸ“ Lisbon, Portugal
πŸ“
Location Lisbon
πŸ“…
Posted June 03, 2026
πŸš—
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

πŸ“‹
Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do


Enhance the digital customer experience by driving the quality and performance of TOBi in technical support, fostering seamless collaboration between business and development teams to deliver high-value digital solutions, and promoting operational efficiency through automation and optimized support journeys, ultimately improving customer satisfaction and reducing operational costs.

  • Oversee quality control and continuous improvement of digit...
  • Apply for This Job

    Submit Application

    Quick and secure application process

    πŸ“ Location Details

    πŸŒ†
    City
    Lisbon
    πŸ—ΊοΈ
    Country
    Portugal
    πŸš—
    Commute
    Local Area

    πŸ” More Jobs Nearby

    Explore other opportunities in Lisbon

    View Local Jobs