PRIMARY PURPOSE:

This role is responsible for working closely and effectively with Argano’s Managed Services clients, providing troubleshooting and analysis, assessing solutions, and advising our customers on how to best meet their goals. The Senior Consultant, Client Care, also acts as a project manager for clients, meeting with them on a pre-determined cadence, triaging and prioritizing issues, assisting with resource planning, and providing clear communication.

CRITICAL QUALIFICATIONS AND EXPERIENCE:

• Advanced English communication skills
• 5+ years of experience working in Microsoft Dynamics 365 Finance and Supply Chain management and Microsoft Dynamics AX 2012 working in an implementation team, managed services team, or combination, performing functional analyst, troubleshooting, solution recommendation and best practices guidance
• Working knowledge and expertise in Warehouse and Production management, and related business pr...