Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with rewarding career opportunities. We are currently looking for a Danish Speaking Customer Support Representative for the Banking sector. This position is an excellent fit for individuals who are committed to providing outstanding service in the financial industry and have a passion for helping clients navigate their banking needs.

Responsibilities

• Offer high-quality customer support to Danish-speaking clients regarding banking products and services through phone, email, and chat.
• Assist customers with account inquiries, transaction issues, and product-related questions.
• Effectively handle customer complaints and concerns to ensure satisfactory resolutions.
• Maintain accurate records of customer interactions and manage follow-ups appropriately.
• Collaborate with the banking operations team to ensure efficient service delivery and timely resolut...