Join Dayforce as an Application Support Specialist to enhance customer experience with our industry-leading Cloud HCM software. Use your technical skills to provide exceptional bilingual support for Dayforce applications.
This role requires you to assist clients in navigating the features of Dayforce, ensuring that all inquiries are addressed effectively. Your experience with Canadian payroll and tax processes will be invaluable as you collaborate across teams to resolve software issues and maintain documentation.
Key Responsibilities:
• Troubleshoot and resolve Dayforce application inquiries
• Provide guidance for customers on using software features
• Collaborate with cross-functional teams to fix defects
• Develop and maintain a comprehensive knowledge base
• Stay updated on software enhancements and updates
Requirements:
• Proficient in English and French communication
• Preferred experience with Canadian payroll processes
• Relevant Bachelor's degr...