As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

About the role
This position focuses on delivering expert technical service for premium electric vehicles, both on-site and remotely. It includes troubleshooting and repairing mechanical, electrical, and high-voltage systems, collaborating with internal teams to resolve complex issues, and ensuring a superior customer experience. The role also uses advanced diagnostics and data insights to anticipate problems, monitor service cases, and support ongoing quality improvements.

Key Responsibilities

1. On-Site Technical Service
Provide professional on-site vehicle repair and technical interventions for customers, ensuring fast, accurate, and premium-quality service.