Summary This position is located in the Office of the Administrator and serves as the principal deputy to the Chief Operating Officer. The incumbent leads agency operations, executive management support, installation and support services, and high-priority initiatives, and ensures effective execution of operational priorities, management initiatives, and customer service across headquarters and field locations. Responsibilities Help develop and guide short- and long-term strategic plans, including priorities for budget, staffing, and technology. Build and maintain strong working relationships with senior SBA leaders to support planning, budgeting, and operational needs. Assist in creating and tracking operating plans to ensure programs align with SBA mission goals. Lead or coordinate sensitive, high-impact projects related to agency programs, policies, and operations. Develop clear plans, systems, and implementation strategies for major organizational initiatives. Represent leadership ...