We are looking for a skilled Desktop & Application Support Engineer to provide technical assistance, troubleshoot issues, and ensure smooth functioning of desktop systems, applications, and IT infrastructure across the organization.
Key Responsibilities:
+ Install, configure, and troubleshoot desktop/laptop systems (Windows 10 & Windows 11)
+ Manage and support Microsoft Office Suite and Outlook client configuration
+ Perform OS installation, formatting, upgrades, and patch management
+ Handle IP configuration, network connectivity issues, and basic LAN troubleshooting
+ Diagnose and resolve hardware issues for desktops/workstations (HP, Dell, etc.)
+ Work with Windows Registry, system settings, and performance tuning
+ Provide support for application-related issues and software installations
+ Perform data backup and recovery activities
+ Maintain IT asset inventory and documentation
+ Manage and support around 500+ client machines in an enterprise env...