Join the team as a Desktop Support Analyst providing vital computing support within an academic environment. This role involves troubleshooting Microsoft, Macintosh, and Linux systems for university departments.

The Desktop Support Analyst will engage in tier 1/2 support, addressing technical issues while contributing to various projects. Candidates must possess strong knowledge of desktop environments and the ability to deliver training sessions. In this role, ensure accurate technical documentation and assist with project implementations.

Key Responsibilities:
• Resolve technical issues in tier 1/2 support
• Manage and contribute to technical projects
• Provide training for individuals and small groups
• Maintain technical documentation up-to-date
• Document technical requests and resolutions

Requirements:
• Bachelor’s Degree in Computer Science or related field
• Three years of tier 1/2 support experien...