Overview

LMI is seeking an experienced Senior Development and Integration Lead to own the technical delivery for a major CRM modernization program migrating from Oracle Siebel CRM to Microsoft Dynamics 365 (Customer Service/Case Management) and implementing an integrated contact center experience leveraging Genesys Cloud CX. This role leads the design, build, and rollout of the end-to-end solution, including data migration, systems integration with Medicare/CMS platforms, agent desktop/CTI integration, and DevSecOps practices aligned with federal security and compliance requirements.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment,...