Meet The Team: Customer Solutions & Integrations Engineering (CSIE)

Customer Solutions & Integrations Engineering (CSIE) is a core function within Cloud Observability, responsible for driving adoption, customer success, and end‑to‑end solution delivery across the Cloud Observability Suite.

Selected candidates will attend Monterrey office 3 days a week

Job Summary

As a Customer Solutions & Integrations Engineer, you will deliver end‑to‑end Cloud Observability solutions by combining hands‑on integration engineering with customer onboarding, enablement, and post‑support. The role requires close collaboration with customers and internal stakeholders to ensure successful adoption and sustained usage of observability services.

Key Responsibilities

• Lead customer onboarding and technical enablement for Cloud Observability services.
• Design, build, and maintain telemetry and observability integrations.
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