Shape future communication tools as a Senior Software Engineer in Telephony at Dialpad, based in Vancouver or Kitchener. Focus on backend systems for AI-native solutions.

In your role on the Tel Core team, you'll guide the modernization of our media engine while mentoring peers and shaping strategic plans. You'll collaborate closely with multiple teams to design cutting-edge call flows ensuring high-quality audio experiences. Your analytical skills will help resolve complex technical challenges.

Key Responsibilities: • Modernize the media engine on Telephony services • Architect APIs and backend libraries for seamless integration • Build low-latency media pipelines to optimize clarity • Investigate production issues through advanced logging • Perform rigorous testing for system resilience

Requirements: • Bachelor’s degree in Computer Science or similar • 5+ years in a SaaS or real-time communications role • Proficient in C/C++ and Python languages • Familiari...