Digital Engagement Specialist

Location Flexible in Spain, Italy and France

Are you passionate about digital customer engagement, eCommerce growth, and turning customer needs into practical digital solutions? In this role, you will help accelerate Seco’s digital journey by increasing customer adoption of our eCommerce and self-service platforms across the region.

In this role, you will work closely with Sales, Customer Service, Sales Operations, Marketing, Global IT, and Offer & Innovation teams to ensure our digital solutions are easy to use, relevant, and commercially impactful. You will act as the voice of the customer, support local adoption, identify improvement opportunities, and help drive measurable eCommerce growth.

What you will do

You will help drive adoption and growth of Seco’s digital and self-service solutions by focusing on: