Drive customer success in digital printing as a Project Advisor at TPH in Downtown Toronto. This full-time position requires strong customer service skills and the ability to produce accurate work orders quickly under pressure.
In this role, you'll support the Manager by responding promptly to customer inquiries and creating detailed quotes. You’ll ensure all specifications are clear and oversee order expediting to meet rigorous deadlines. Attention to detail, teamwork, and a consultative approach are essential to help maintain quality client relationships in this fast-paced role.
Key Responsibilities:
• Respond to inquiries and assist the Manager
• Capture client specifications in estimates
• Expedite production orders accurately
• Maintain up-to-date customer account details
• Prepare client artwork as ready-to-print files
Requirements:
• Experience with Adobe Creative Suite is essential
• Familiarity with CRM tools and Dynamics 365 CE
• Strong custom...