Location
toronto
Posted
May 30, 2026
Commute
Local Area
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Job Description
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DIRECTOR CHANNEL OPERATIONS
role at
City of Toronto .
Job ID:
59495
Job Category:
Customer Service
Division & Section:
Customer Experience, CX Channel Operations
Job Type & Duration:
Full-time, 1 Permanent Vacancy
Shift Information:
Monday to Friday, 35 hours per week
Affiliation:
Non-Union
Number of Positions Open:
1
Posting Period:
03-SEP-2025 to 17-SEP-2025
Are you a visionary Contact Center leader with a passion for innovation, data, and emerging technologies? Do you thrive at the intersection of customer experience, operations, and digital transformation? The City of Toronto is seeking a
Director Channel Operations
to lead the modernization of its service delivery model—someone who is client-centered, tech-savvy, and AI-focused, with a strong operational mindset an...
DIRECTOR CHANNEL OPERATIONS
role at
City of Toronto .
Job ID:
59495
Job Category:
Customer Service
Division & Section:
Customer Experience, CX Channel Operations
Job Type & Duration:
Full-time, 1 Permanent Vacancy
Shift Information:
Monday to Friday, 35 hours per week
Affiliation:
Non-Union
Number of Positions Open:
1
Posting Period:
03-SEP-2025 to 17-SEP-2025
Are you a visionary Contact Center leader with a passion for innovation, data, and emerging technologies? Do you thrive at the intersection of customer experience, operations, and digital transformation? The City of Toronto is seeking a
Director Channel Operations
to lead the modernization of its service delivery model—someone who is client-centered, tech-savvy, and AI-focused, with a strong operational mindset an...