Responsibilities

• Support the vice‑president by helping define strategic priorities
• Develop and deliver the administrative department’s business plan based on strategic issues and targeted results, and ensure that action plans for reporting administrative units are carried out in a performance management context. Apply management and communication practices encouraging change management, talent attraction and retention, skills development, mobilization and diversity, consistent with the organization’s values
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s business plan by successfully managing individual and team performance
• Continuously improve the management of processes under your responsibility
• Promote Desjardins Group...