Lead Service and Parts operations with AutoCanada in Western Canada. This full-time role requires hands-on leadership and a strategic focus on growth across multiple locations.
AutoCanada, the largest dealer group in Canada, seeks a Fixed Operations Director to oversee Service and Parts operations. This role emphasizes active engagement within stores, coaching managers, and analyzing performance data for actionable insights. You will drive staff retention and operational efficiency while managing budgets and compliance.
Key Responsibilities:
• Coach Service and Parts Managers towards meeting targets
• Enhance staff and customer retention through strategic initiatives
• Analyze data to drive actionable insights at store level
• Develop and oversee annual budgets for locations
• Monitor key performance indicators including CSI and labor gross
Requirements:
• Leadership experience in fixed operations, Service Manager or higher
• Hands-on training approach, en...