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Director of Fulfillment Operations

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Saddle Creek Logistics Services
📍 ontario, ca, Canada
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Location ontario, ca
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Posted March 18, 2026
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Commute Local Area
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Job Description

Description

This Director of Fulfillment Operations will lead fulfillment operations, customer service, and continuous improvement culture in an omnichannel fulfillment environment. This position will oversee day-to-day operations while providing strategic direction while maintaining full accountability for service and financial performance results.

Responsibilities

  • Provides leadership and direction for fulfillment operations
  • Develop and manages through a budget process
  • Employ a collaborative approach to continually evaluate, measure, and refine processes to improve service, quality, and efficiency
  • Improve customer satisfaction through solid relationships, service levels, and quality
  • Incorporate LEAN practices and methodologies within the facility
  • Provide strategic leadership and guidance to develop, coach, and mentor operations and support staff
  • Provides timely and acc...

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    📍 Location Details

    🌆
    City
    ontario, ca
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    Country
    Canada
    🚗
    Commute
    Local Area

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