**Job Identification:** 210950
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** -

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Director of Operations** , you’re not just directing daily hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Oversee hotel operations:** Lead, direct, and manage daily operations, including budgeting, forecasting, strategic planning, service delivery, and compliance with brand and company standards
+ **Shape service excellence strategy:** Monitor guest service trends, assess overall satisfaction, and direct strategies to enhance the guest experience and drive long-term servi...