Step into the Director of Operations role at Rightsline, ushering in a new era of operational efficiency and excellence. Lead global Professional Services and streamline processes through data-driven insights.
As Director of Operations, your leadership will be pivotal in driving execution and scalability of services. You will manage the Operations Center of Excellence, ensuring streamlined project tracking, revenue forecasting, and fostering cross-functional collaboration with teams like Sales and Finance.
Key Responsibilities:
• Manage the complete project intake and resourcing process
• Improve revenue forecasting and monitor billability
• Shape roadmap for scalable operations alongside SVP of Operations
• Oversee monthly close activities and reporting
• Enhance core tools, including Kantata and Jira
Requirements:
• At least 7 years in operations or program management
• Deep understanding of SaaS project delivery
• Proficient in project management and...