Role Responsibilities

This Director, Digital Product role is responsible for driving digital growth across the company’s LACA remittance business by creating, delivering, and managing a corridor‑driven product roadmap. The director owns the end‑to‑end digital experience for sender, including digital wallet capabilities, and is accountable for increasing transaction volume, revenue and customer lifetime value across priority corridors. The role blends product leadership, customer insight, regulatory navigation, and market/product expansion. It requires deep understanding of LACA customer behaviors and the ability to translate corridor‑level insights into differentiated digital product experiences that drive repeat usage and long‑term engagement. The director owns the LACA digital product roadmap with explicit accountability for corridor‑level growth and profitability. The director defines and scales digital wallet strategy as a core component of the LACA product ecosystem...