Job Summary

General Purpose:

The Director, Program Management is responsible for leading strategic, cross-functional program execution and driving customer-focused solutions that support business growth, operational excellence, and long-term client retention. This role provides leadership in developing and implementing global program strategies, ensuring seamless delivery of products and services, and strengthening relationships with key customers. The Director acts as a senior liaison between internal stakeholders and external clients, ensuring alignment, accountability, and consistent delivery of high-quality outcomes.

Principle Accountabilities:

Strategic Leadership & Program Execution