Director, Solutions Adoption and Enablement

Winnipeg, MB, Canada

Job Description

The Director of Solutions Adoption and Enablement is the primary driver of day-to-day engagement and feature adoption for our products. This role translates high-level strategy into actionable success plans, working directly with end-users and front-line leadership to ensure the platform is indispensable to their daily workflows. The focus of this role is on tactical execution, overcoming user resistance, and gathering the qualitative feedback needed to demonstrate long-term value.

As Director, Solutions Adoption and Enablement, You Will…

• Execute Adoption Plans: Implement product and feature-specific deployment strategies to ensure high daily active usage across internal and external teams.
• Drive Tactical Wins: Identify and document immediate wins and user success stories to feed into 90-day impact case studies.
• Lead User Trainin...