Mercier Consultancy is excited to present an opportunity for a Dutch Speaking Customer Service Representative to join our Client's E-Learning Company. In this vital role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries about online courses and educational resources.

Your fluency in Dutch will be crucial as you engage with clients to address their questions regarding course content, registration processes, and technical support. You will play a significant role in enhancing the learning experience for our users, ensuring they receive the assistance they need to excel in their educational pursuits.

Responsibilities

• Deliver high-quality customer service in Dutch via phone, email, and chat concerning e-learning inquiries
• Assist customers in navigating the online learning platform and resolving any access issues
• Provide clear information about course offerings, schedules, and registration
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