Mercier Consultancy is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative for our Client's Ride-Sharing Platform, based in Greece. In this dynamic role, you will provide exceptional support to our Dutch-speaking users, assisting them with inquiries related to our ride-sharing services.

Your fluency in Dutch will enable you to effectively communicate with customers, helping them navigate the platform, address issues, and enhance their overall experience while using our services. You will play a crucial role in ensuring customer satisfaction and loyalty in a fast-evolving industry.

Responsibilities

• Provide outstanding customer service in Dutch through phone, email, and chat regarding ride-sharing inquiries
• Assist users with account setup, ride bookings, and payment inquiries
• Resolve customer issues and complaints in a timely and professional manner
• Document customer interactions accurately...