Mercier Consultancy is in search of a Dutch Speaking Customer Service Representative for our Smart Home Technology Department for one of our clients. In this innovative entry level role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to smart home products and services.

Your fluency in Dutch will be crucial in helping clients understand their smart home solutions, troubleshoot issues, and navigate the features of various devices. As a part of our dynamic team, you will play a key role in enhancing customer satisfaction and promoting the benefits of smart home technologies.

Responsibilities

• Deliver high-quality customer service in Dutch through phone, email, and chat regarding smart home technology
• Assist customers with product inquiries, installation guidance, and troubleshooting
• Educate clients on the features and benefits of our smart home products
• Document customer in...