Mercier Consultancy is delighted to announce an opening for a Dutch Speaking Customer Support Representative in our Luxury & High-End Brand Retail Department! In this prestigious role, you will be the face of our brand, providing exceptional support to our valued Dutch-speaking clients as they explore and purchase luxury products. Your expertise in customer service will help create memorable experiences for our customers seeking high-end items.

This position is ideal for individuals who are enthusiastic about the luxury retail sector and are passionate about delivering top-tier service. If you possess excellent communication skills and a flair for understanding customer needs, we invite you to apply!

Responsibilities

• Provide customer support in Dutch via phone, email, and chat
• Assist clients with inquiries about luxury products, orders, and services
• Document customer interactions and solutions accurately in our systems
• Collabo...