**Job Identification:** 212768
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

As a Duty Manager, you will oversee hotel operations during your shift, ensuring exceptional guest experiences, supporting and developing team members, maintaining a safe and secure environment, and driving operational excellence.

You will be a visible and approachable leader, acting as a key point of contact for guests and team members while supporting the Front Office Manager in achieving departmental and business objectives.

As Duty Manager, you will be working closely with the Front Office Manager to achieve Front Office KPIs and you will be the first point of contact for dealing with any general management related inquiries that arise within the hotel. Specifically, you will be responsible for managing the first impressions of our guests and perform the following tasks to the highest standard:

· Engage Guests in conv...