Business Unit: Aviation Services

Career Area: Operations and Administration

Location: Montréal, Quebec, CA

The Duty Manager is responsible for ensuring and improving the performance, productivity, efficiency, and effectiveness of various teams. Additional focus on workforce planning and profitability to ensure the full utilization of resources while maintaining enhanced compliance standards. Within this role, they must remain in tune with industry standards and play a pivotal role in the client relationship and direct reports development.

Duty Manager Job Responsibilities

• Responsible for adherence to operational systems, processes, and policies in support of the organization's visions and client requirements.
• Collaboratively coordinate and implement a workforce plan with the Resource Optimization Manager (ROM) team to meet daily, weekly, and monthly service and safety requirements within the operational scope.