Join the team at IWG in Laval, Quebec as a Community Associate, where your support enhances customer experiences in a collaborative workspace. Achieve a work-life balance with no weekends required.
In the role of Community Associate, you will facilitate a welcoming environment for customers from various industries. Your focus will be on problem-solving, administrative support, and fostering a community atmosphere. Engage directly with customers and manage concurrent tasks to ensure operational excellence.
Key Responsibilities:
• Welcome customers and assist with their requests
• Organize and execute community networking events
• Maintain workspace neatness and functionality
• Handle customer service inquiries and technical issues
• Process invoices accurately and manage service tickets
Requirements:
• At least 1 year of customer service experience
• Strong communication and problem-solving skills
• Familiarity with MS Office and basic technology
• Po...