Become an Operations Supervisor dedicated to client satisfaction and cleaning excellence. Oversee operations and team management while ensuring compliance and quality standards across all sites.
In this role, you will supervise a skilled team to deliver high-quality cleaning services. You will manage resources effectively, liaise with clients to resolve complaints, and conduct regular inspections to maintain standards. Flexibility in working hours and travel within your territory will enhance operational responsiveness.
Key Responsibilities:
• Supervise and train cleaning staff at various sites
• Ensure compliance with operational and safety standards
• Conduct audits and inspections to uphold quality
• Liaise with clients to identify and address issues
• Manage timesheets and resource allocation efficiently
Requirements:
• 3-4 years’ experience in people management
• Minimum 2 years in commercial cleaning operations
• 1-2 years in a customer service ro...