Lead eCommerce operations at Dyson in Toronto, enhancing customer experience on dysoncanada.ca. Ensure smooth site performance, boost conversion, and manage cross-functional initiatives effectively.
As an eCommerce Operations Manager, you will oversee daily operations and site health for dysoncanada.ca. This role calls for a minimum of four years' experience in eCommerce, particularly in a direct-to-consumer environment. Strong analytical skills and a hands-on approach in managing site functions are essential.
Key Responsibilities:
• Manage day-to-day eCommerce operations for dysoncanada.ca
• Monitor site performance and identify UX improvements
• Resolve operational issues quickly and efficiently
• Lead business validation studies for new features
• Collaborate with cross-functional teams for enhancements
Requirements:
• Bachelor’s degree in Business, Marketing, or related field
• Minimum four years' eCommerce experience
• At least two years in operati...