The EDI PS Ops Specialist will be responsible of Administering the EDI (Electronic Data Interchange) Professional Services process end-to-end to ensure timely and accurate results.
Involves researching account inquiries, such as billing, delivery dates and configuration adjustments, utilizing exceptional problem-solving skills.
What you will be doing Rview and process Professional Services orders and contracts to setup projects in the system accordingly.
Process contract/project updates and cancellations requested internally or by the customer.
Processing manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed.
Learning how to execute simple audits of project documents and ensuring the system properly reflect the agreement with the customer.
Audit billing data prior to billing and verify appropriate revenue recognition for closed projects Resolving and responding to billing inquiries associated with c...