Become a crucial part of the Black & McDonald BC team as a Service Administrator. This role is key for maintaining efficient service operations through dispatching and administrative support.
The Service Administrator is responsible for organizing service requests and supporting technicians with accurate information and resources. By managing schedules and work orders, you will ensure timely service delivery in the British Columbia region. This role requires a commitment to data integrity and effective communication across teams to continuously enhance service workflow.
Key Responsibilities:
• Schedule maintenance based on service contracts
• Field service calls and assess customer needs
• Maintain technician schedules and manage on-call duties
• Update and track work orders and purchase orders
• Prepare completed work orders for accurate billing
Requirements:
• 2–3 years of experience in a similar administrative role
• Completion of relevant Dispatch and ...