Expeditors Account ManagerWe're not in the shipping business; we're in the information business – Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer‐service‐based approach to logistics.Summary: Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s).
Continually seek opportunities for service enhancement and improved tactical management.Increase our share of customer business on an annual basis.Key ResponsibilitiesExceptional Customer Service: Exceeds customer expectations by anticipating, understanding, and meeting needs.Is proactive and, when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.Builds rapport and exhibits empathy during interactions, and consistently strives t...