Elevate community support as a Service Delivery Manager in employment services. Lead and inspire a diverse team while ensuring smooth operations and high-quality service delivery to job seekers and partners.
In this role, you will play a crucial part in optimizing service quality and performance. Your responsibilities include daily oversight of site operations, managing staff, and fostering a positive team culture. You’ll work closely with community partners, actively participating in service planning and feedback initiatives to enhance service outcomes.
Key Responsibilities:
• Oversee day-to-day operations and safety compliance
• Support and coach site staff for optimal performance
• Monitor service delivery against established standards
• Engage in community partnership coordination
• Handle incidents and ensure a professional environment
Requirements:
• Diploma or degree in relevant disciplines
• 5 years in operations management or service delivery
•...