**Roles and Responsibilities**

The Engagement Manager is expected to contribute to the firm's growth and development in a variety of ways, including:

+ **Delivery Excellence** : Understand client requirements, project scope and deliverables; Lead project delivery and client meetings under overall guidance of Senior management; follow Assess-Design-Develop-Deliver-Monitor process in various work modules of the project; project team management and coordination with internal and external stakeholders etc. Also, would manage vendor, Design & Delivery and Data Processing, maintain field schedules, monitoring and communicating deadlines to team; checking programmed questionnaires; monitoring and maintaining progress of fieldwork; specifying deliverable requirements; final review of member deliverables. Contribute to team process improvements.
+ **Operational excellence** : Ensuring project profitability, timely delivery of projects, invoicing and collection, quality & ...