Elevate customer experiences as a Customer Service Representative and Sales Coordinator. Use your customer service passion and sales skills to assist clients in their moving journeys from inquiry to post-move follow-up.
This role requires a motivated professional adept in delivering exceptional service across various channels. You’ll engage with customers, recommend services, and ensure seamless coordination of moves. Your contributions will not only drive sales but also enhance customer satisfaction through effective communication and organized multitasking.
Key Responsibilities:
• Deliver outstanding customer service via all communication channels
• Recommend and sell moving services and supplies
• Convert leads into booked moves using sales techniques
• Schedule and coordinate customer move logistics
• Conduct follow-ups to ensure satisfaction and identify opportunities
Requirements:
• 6–12 months experience in customer service or sales
• High school di...