Are you fluent in English and passionate about customer service? Join our award-winning team and be part of delivering exceptional customer experiences for one of the largest home improvement retailers in the United States.

Your Role

As a Customer Service Representative, you will be the first point of contact for our U.S.-based customers, resolving inquiries with professionalism and care. You'll be working onsite in our brand-new facilities in Athens, supporting customers primarily through phone calls during the 3pm11pm shift (with potential shift changes from September).

Responsibilities

• Handle incoming customer calls and provide accurate, timely solutions

• Offer guidance on products and services with empathy and efficiency

• Upsell relevant services where appropriate

• Maintain detailed records using internal systems and tools

Wha...