UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for experienced Call Quality Agent with exceptional communication skills in English, for our office based in DHA1, sector F, Rawalpindi.

Timings: 10 AM – 7PM
Location: DHA1, sector F, Rawalpindi

Responsibilities:

·       A Language Assessor would be primarily responsible for conducting English language assessments [Conducting and Coordinating for New and Existing Employees, including those whom we interview](In House and 3rd Party External).

·       Daily Call Quality Monitoring of all employees [1-5 calls a day]. The assessor will work as a team member contributing to quality service delivery.

·       Coaching and mentoring of ...