Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir...para nuestros clientes, nuestras comunidades y nuestro planeta.

Resumen del trabajo:

Serves as the initial contact for our sales agencies to assist with products, systems and solutions issues. Takes ownership for assuring that issues are resolved timely and effectively for the customer directly and involving partners in the company for an effective resolution. This position is first and foremost a key frontline service element of Acuity Brands, with emphasis on customer satisfaction, responsiveness, fiscal responsibility, commercial sensitivity and timeliness.

Tareas y responsabilidades principal (funciones esenciales):

• Initial contact and support for sales agencies regarding product, system, and solution issues.
• Ownership and timely resolution of customer problems, coordinating with internal partners as necessary.
• Ensuring high levels of customer satisfaction, res...