Join Esri Canada as a Defence Account Manager in Ottawa, focusing on Department of National Defence accounts. Build relationships and create solutions that drive customer satisfaction.
The Account Manager role at Esri Canada requires a proactive approach to managing Defence accounts, particularly with the Department of National Defence. This job revolves around developing account strategies, enhancing collaboration with internal teams, and ensuring clients receive effective service and support throughout their engagement.
Key Responsibilities:
• Engage and lead solution processes for DND accounts
• Cultivate relationships with DND stakeholders
• Collaborate with internal teams for solution alignment
• Devise and implement strategic account plans
• Track account activity using Salesforce or similar tools
Requirements:
• 5+ years in an account management position
• Public-sector experience is an asset
• Skilled in Salesforce or equivalent CRM platforms