Lead customer success in the Defence sector as an Account Manager with Esri Canada in Ottawa. Engage with DND accounts to provide tailored solutions that meet specific client needs.

Esri Canada is looking for an Account Manager specializing in Defence to manage its portfolio of DND accounts independently. You will work closely with various internal teams to deliver solutions that align with client objectives. A strong grasp of customer priorities and public-sector environments is essential for ensuring long-term satisfaction and account engagement.

Key Responsibilities: • Manage DND account execution and solution delivery • Develop and sustain relationships with DND clients • Shape solution opportunities in collaboration with teams • Create and maintain comprehensive account plans • Track account activities and priorities using Salesforce

Requirements: • At least 5 years in sales or account management • Experience with Federal/public-sector clients preferred ...