Lead member experiences as an Experience Manager at Movati Athletic. Drive your team’s performance and empower members to achieve their health and fitness goals.
In this pivotal role, you will oversee the experience of club members while leading a dynamic team. Your contributions to operational strategies and emphasis on training will cultivate an exceptional club environment. With over five years in customer service, you will inspire your team to uphold the highest standards of service excellence.
Key Responsibilities:
• Lead and inspire a cohesive team for top-notch service
• Facilitate training initiatives to uphold service excellence
• Engage in strategic discussions to align club goals
• Implement process enhancements for better club operations
• Connect members to their health ambitions to improve retention
Requirements:
• Over 5 years of customer service expertise
• Demonstrated ability in sales and team motivation
• Proven leadership experience ...