Become the Lead Services Manager at Experience Senior Living, where your leadership will enhance the resident experience and service delivery. Focus on team oversight and operational excellence.
This role places you at the helm of Concierge, Resident Services, Valet, and Chauffeur teams. You will be responsible for ensuring high-quality service for residents and guests, managing schedules, and providing staff support. Collaborating with the Executive Director, you will also be involved in administrative duties that contribute to smooth operations.
Key Responsibilities:
• Supervise the concierge, resident services, valet, and chauffeur teams
• Create and fine-tune staff schedules for optimal coverage
• Step in to cover shifts as necessary
• Provide coaching and feedback to empower team performance
• Maintain a warm and organized atmosphere in lobby operations
Requirements:
• 3-5 years of relevant supervisory experience
• Strong organizational, scheduling, a...