Join Serpa Chrysler Dodge Jeep RAM as an Experienced Automotive Service Manager. Drive customer retention, ensure high performance, and setup optimal service standards in the automotive industry.

In this full-time, permanent position, you will manage service department operations while enhancing customer satisfaction. You will also work closely with your team to monitor performance and ensure compliance with regulatory standards. Your leadership will play a vital role in maintaining high service quality and resolving customer issues effectively.

Key Responsibilities:
• Continuously improve Customer Satisfaction scores
• Train and motivate service staff
• Handle customer complaints and disputes
• Conduct inspections to ensure repair quality
• Collaborate with Parts Manager to manage inventory

Requirements:
• 5+ years service department experience
• 3+ years in a supervisory capacity
• Familiarity with...