Vault is seeking a skilled Production Support Analyst to ensure operational excellence and support users effectively. This critical position emphasizes system monitoring and effective issue resolution.
In this role, you will be responsible for maintaining the health of Vault's systems through diligent monitoring, troubleshooting issues, and executing SQL queries. Your analytical abilities and collaborative mindset will be essential as you work with various teams to address incidents quickly. This is an excellent opportunity for those looking to make an impact in a dynamic financial services setting.
Key Responsibilities:
• Monitor and manage daily system operations
• Troubleshoot and escalate production issues
• Maintain and update support tickets diligently
• Provide timely assistance to user inquiries
• Execute routine system administration tasks
Requirements:
• 2+ years in production support or operations
• Knowledge of SQL for data retrieval
• Exper...