Citi is on the lookout for an Expert API Production Support Engineer to ensure the reliability of our mission-critical API systems. Play a key role in developing operational strategies and enhancing user experience.
In this essential position, you'll be responsible for maintaining high availability across our API ecosystems. You will use your technical skills to monitor system health, analyze performance metrics, and implement improvements. Collaborating with cross-functional teams, the focus will be on creating proactive solutions that prevent issues before they occur.
Key Responsibilities:
• Analyze and optimize API performance across the ecosystem
• Collaborate with development teams for operational feedback
• Lead automation efforts for operational sustainability
• Perform post-incident analysis to enhance future strategies
• Swiftly address high-priority API production support issues
Requirements:
• Comprehensive knowledge of Java and J2EE applications