Transform customer experiences as an Expert Billing and Implementation Specialist. Your expertise will drive seamless billing operations and smooth data migrations, enhancing customer success effectively.
In this role, you will manage subscription processes, oversee account setups, and ensure timely billing and collections. Your day-to-day responsibilities include working closely with customers to tailor their accounts and resolve any integration issues, all while fostering a collaborative environment with the Customer Success team.
Key Responsibilities:
• Handle complete subscription billing cycle including renewals and processing
• Facilitate accurate data migration for new clients
• Set up and configure API integrations with partner platforms
• Maintain documentation for implementation processes and reporting
• Collaborate with customers for customized account setups
Requirements:
• Minimum of 2 years in customer-centric B2B SaaS roles
• Hands-on experi...