Elevate your career with CallTower as a Key Account Manager, specializing in CX solutions and driving revenue growth by upselling to existing customers. Engage and educate clients to enrich their customer experience.
This role requires a seasoned sales professional with at least seven years of experience in CX platforms. You will analyze customer needs and work closely with cross-functional teams to craft compelling solutions. Your ability to foster relationships and meet performance goals will significantly contribute to client retention and revenue growth.
Key Responsibilities:
• Generate new business opportunities through targeted strategies
• Conduct product demonstrations and tailored presentations
• Collaborate to propose solutions meeting client demands
• Maintain precise records in Salesforce CRM
• Provide detailed reports on sales activities and forecasts
Requirements:
• Bachelor’s Degree or equivalent experience
• Minimum of seven years in relate...