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Expert Salesforce Administrator to Enhance Service Cloud Capabilities
Safeguard Global
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remote, Canada
Location
remote
Posted
May 25, 2026
Commute
Local Area
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Job Description
Join a global team as a Senior Salesforce Administrator dedicated to optimizing the Service Cloud. Enjoy a hybrid work model and lead the implementation of innovative AI solutions to elevate customer interactions.
You will be responsible for the Salesforce platform's ongoing development, with a strong focus on Service Cloud functionalities. This experienced role demands a proactive approach to manage configurations, workflows, and AI enhancements. Collaborate with business units to ensure the platform supports both operational processes and customer-facing features effectively.
Key Responsibilities:
β’ Ensure Salesforce Service Cloud's optimal performance and reliability
β’ Drive collaboration on Sales Cloud functionality
β’ Develop and implement effective Salesforce configurations
β’ Maintain data integrity and oversee governance processes
β’ Lead system upgrades and manage releases
Requirements:
β’ Minimum 5 years e...
You will be responsible for the Salesforce platform's ongoing development, with a strong focus on Service Cloud functionalities. This experienced role demands a proactive approach to manage configurations, workflows, and AI enhancements. Collaborate with business units to ensure the platform supports both operational processes and customer-facing features effectively.
Key Responsibilities:
β’ Ensure Salesforce Service Cloud's optimal performance and reliability
β’ Drive collaboration on Sales Cloud functionality
β’ Develop and implement effective Salesforce configurations
β’ Maintain data integrity and oversee governance processes
β’ Lead system upgrades and manage releases
Requirements:
β’ Minimum 5 years e...